Target & Objectives
The primary goal of this project was to help businesses simplify their Christmas gift-giving process for clients and employees. Companies often struggle with the logistical and administrative burden of selecting, purchasing, and distributing gifts during the holiday season.
Rewardiful Xmas offers an efficient, automated solution to minimize this hassle while maximizing the value and impact of the gifts. The target audience includes medium to large businesses that value rewarding their partners and employees but lack the time or resources to manage this process in-house.
Solution
Rewardiful Xmas module was created with flexibility and speed in mind. The solution is centered on providing a custom-branded Christmas shop for the company, offering a variety of gifts.
Companies could launch their campaigns within 3 days, offering gifts such as Christmas baskets, electronics, cosmetics, toys, digital gift cards to popular brands, branded products, and much more. The key was enabling recipients to choose their gifts, making the experience more personalized and engaging. Rewardiful handled the logistics, ensuring a hassle-free process from order placement to delivery.
Implementation & Management
Setup:
We created fully branded Christmas e-shops for each company that wanted to reward their partners, clients, or employees. We imported the client database and allocated credits. The platforms were ready to go within 3 days, allowing businesses to start their campaigns quickly.
Catalog customization:
The shops had a diverse, real-time catalog of available products. Clients could choose from a range of items, including Christmas food baskets, toys, electronics, digital gift cards, and other products selected from our catalog of over 100,000 items. Only items in stock were displayed, and the catalog was regularly updated.
Logistics:
The logistical flow was entirely managed through Rewardiful, from receiving the orders to delivering the gifts within 1–3 days. The solution was integrated with top logistics providers in Romania and internationally, ensuring efficient distribution.
Communication:
Upon launching the campaign, recipients were informed about their Christmas gifts via personalized emails. If a recipient delayed selecting a gift, Rewardiful sent out reminder emails, ensuring all participants had ample opportunity to redeem their presents.
Management:
Ongoing management included monitoring gift stock, overseeing logistics, and minimizing the workload for the businesses involved.
Results
Time-saving:
Companies had up and running their Christmas gift platforms in less than a day and avoided the typical weeks of planning and logistics required to manage gift-giving campaigns.
Client engagement:
Automated email reminders ensured high gift redemption rates, increasing engagement from clients and partners.
Efficiency in logistics:
With 90% of orders delivered within 1–3 days and 100% logistics covered, businesses enjoyed a hassle-free experience without worrying about shipping or delays.
Cost optimization:
The integrated logistics and returns management helped companies save on shipping costs and time spent managing multiple vendors, creating an efficient gifting solution.
Conclusion
Rewardiful Xmas proved to be an ideal solution for businesses looking to automate the Christmas gifting process for their clients and employees. By offering a centralized platform that manages everything from gift selection to delivery, businesses were able to save time, reduce logistical costs, and ensure a smooth and joyful experience for their recipients.
The combination of a broad gift catalog, real-time inventory management, and fast, reliable logistics made it a valuable tool for holiday campaigns.
